Refund Policy
Last updated: November 2025
If you're not happy with a ZeroApps purchase for any reason, we'll refund you in full — no questions asked — within 30 days.
How to request a refund
Email info@cyberonegroup.com with your order number (found in your receipt email) and we'll process the refund within one business day. You don't need to explain why — though we'd love to hear if something didn't work for you.
What happens after a refund
Your license key is deactivated immediately. Refunds typically appear in your account within 5–10 business days depending on your bank.
Outside 30 days
We handle refund requests on a case-by-case basis after 30 days. If something breaks after a macOS update and we can't fix it promptly, we'll always make it right.
App Store purchases
If you purchased through a third-party store, contact that store's support for refunds. Currently all ZeroApps purchases are direct, but this may change.